As a result of the unprecedented COVID-19 pandemic, utilities understand that they must prepare for future and unforeseen disruptive events that can impact their business. These events can be of great magnitude such as natural disasters or of lesser magnitude such as changes in business models and market regulations, all while meeting ever-increasing customer expectations. […]
In today’s technological era, consumers are becoming increasingly tech savvy and customer expectations are higher than ever. In fact, the demand for a customer-centric experience is currently reshaping the utility industry, driving companies to create unique and enhanced engagements for their consumers. However, as utilities look for alternatives to improve their operations and deliver a […]
July 6, 2021 — Cloud for Utilities is proud to announce Infor as a platinum sponsor for the upcoming 2021 Digital + Cloud Summit, to be held July 26-30. Infor globally provides Gartner-recognized enterprise software solutions for every aspect of your utility business. We build complete industry suites in the cloud and efficiently deploy technology […]
July 2, 2021 — Cloud for Utilities is proud to announce Avertra as a silver sponsor for the upcoming 2021 Digital + Cloud Summit, to be held July 26-30. Avertra unifies companies and customers through powerful, flexible, and self-service technology—offering tailored and unique digital solutions to all. For 14 years, Avertra’s innovative team has aimed […]
On Monday, September 17, 2018, a class-action lawsuit alleging age discrimination was filed on behalf of three former employees against IBM. The lawsuit alleges that “IBM has discriminated, and continues to discriminate, against its older workers, both by laying them off disproportionately to younger workers and by not hiring them for open positions.”
Should you own or lease your information systems and architecture? It’s a debate that utilities have had for years now, and one we’ve discussed a bit, too. Vertex did some research on the pros and cons of both, just to see what’s changed. Interestingly, most of the information was old in technology-growth terms and, in many cases, out-of-date.