JERRY SULLIVAN

CIO, OUC, The Reliable One

Jerry is the Chief Information Officer at Orlando Utilities which is a vertically integrated electric and water utility serving the City of Orlando and parts of Orange and Osceola Counties in Central Florida. Under Jerry’s leadership, they are a fully digital utility from meters to nearly every application at OUC. Digitalization, and the resultant experience from better channels, faster payments, full self-service, and the entire customer service and highest reliability are the focus at OUC. He was instrumental in OUC being recognized at Best Customer Innovation utility and the Smart Grid in North America by CS Weekand Electric Light and Power Magazine, Jerry has a Bachelor of Science in Engineering from West Point and a MBA in Finance from the Stern School of Business at New York University. He was the director of the Global Energy Practice at PA Consulting and the Executive Director at ERCOT, the RTO for 24 million customers in Texas.