Senior Vice President, Customer Service, Southern California Edison
Jill Anderson is senior vice president of Customer Service at Southern California Edison (SCE), one of the nation’s largest electric utilities. She is responsible for overseeing the company’s customer products and services, business and residential customer account management, call center operations, customer information systems re-platforming, and competitive telecommunications business.
Most recently, Anderson served as senior vice president of Strategic Planning and Power Supply at SCE, driving business strategy across the company, and ensuring that the integrated planning to support California’s clean energy transformation remains closely aligned with the company’s procurement and dispatch of generation resources. She oversaw strategy, resource planning, energy procurement and management, and the operations of SCE’s power generation fleet.
Previously, Anderson was executive vice president and chief commercial officer at the New York Power Authority (NYPA), the country’s largest state power organization. She directed all wholesale and retail operations, including the market operations of NYPA’s generation assets. She was responsible for customer sales, marketing, new products and technology, clean energy and transportation, and energy efficiency programs. Prior to serving in this position at NYPA, she led energy policy, sustainability, corporate communications, regulatory affairs and government relations departments at the organization.
Anderson has also worked for Hess Corporation leading global process improvement projects. She started her career at Consolidated Edison Company of New York, leading teams responsible for natural gas and electric operations, redesign of the distribution system to integrate new technologies, and electricity and natural gas procurement.
Anderson received a Master of Business Administration degree from New York University and a Bachelor of Science in Mechanical Engineering degree from Boston University.