Scott B. Crider is chief customer officer for San Diego Gas & Electric (SDG&E), one of Sempra Energy’s California regulated utilities.
Crider oversees all customer-related activities for SDG&E, including customer service, digital channel management and strategy, customer programs, field and meter operations, revenue cycle activities, and electric rates. He is also leading an initiative to replace the utility’s customer information system and digital service portals.
Prior to being named chief customer officer, Crider served as vice president of customer services at SDG&E. He first joined SDG&E in 2002 and has held a number of leadership positions over the years.
He serves on the board of directors of Cleantech San Diego and the board of advisors of the UC Davis Energy and Efficiency Institute.
Crider has a bachelor’s degree in law and society from the University of California, Santa Barbara.