Chief Customer Innovation Officer, SAP

As the Chief Customer Innovation Officer for SAP North America, Stephanie Nashawaty’s team is responsible for delivering a seamless, integrated, and unforgettable experience centered on solution, value, industry, and executive & architecture advisory services, with the customer at the heart of everything they do. Stephanie is an innovative thought leader with a breadth of experience across a multitude of industries and expertise in both back and front office solutions.

Her career at SAP began in 2016 as Chief Strategist where she focused on guiding some of our largest customers through digital transformations. In April 2019, she was promoted to lead the Strategic Business Development team. Prior to joining SAP, she was group vice president of Customer Experience Sales at Oracle. Prior to Oracle, Stephanie ran Global Sales for IBM’s marketing solutions, a team that was created after their acquisition of Unica Corporation. In this role, she led and integrated the global sales organizations of Unica, Coremetrics, DemandTec, and Tealeaf into a single IBM business unit with yearly revenues in excess of $450M. Stephanie also held executive roles at PTC and Pegasystems.

Passionate about what’s new and what’s next in tech, she serves as an advisor to the Board for Cogito Corporation, a Boston-based AI start-up in the customer experience space. She also serves as the SAP representative on the Board of Directors for Americas’ SAP UsersGroup (ASUG). Stephanie is the executive sponsor for SAP’s Boston Business Women’s Network and the SAP Innovation Awards, which honor forward-thinking companies and individuals that are harnessing the power of the latest SAP products and technologies to drive innovation. She has been featured in top publications such as Harvard Business Review and DevPro Journaland was a spotlighted executive in the publication Marketing: Real People, Real Choices.

Stephanie holds a bachelor’s degree in political science from the University of Vermont, and a Master of Liberal Arts degree from Stanford University. She resides in Norwell, Massachusetts.