THANK YOU FOR A SUCCESSFUL CONFERENCE!
2018 SUMMIT SPEAKERS
November 14th – 16th 2018 | Washington, D.C., Georgetown | Fairmont
KEYNOTE SPEAKERS
Calvin G. Butler Jr.
Chief Executive Officer, Baltimore Gas and Electric Company (BGE)
Chad Sweet
Co-Founder, The Chertoff Group
FEATURED SPEAKERS
Commissioner Willie L. Phillips
Commissioner, Public Service Commission of the District of Columbia
Commissioner John R. Rosales
Commissioner, Illinois Commerce Commission
CONFIRMED SPEAKERS
John Parker Boland
President, Level One
Shannon Campbell
Business Development Manager, AAC Utility Partners
Lucas Carpenter
Partner, PwC
Edwin Crow
Partner, AAC Utility Partners
John Cullinane
Chief Security Officer, WGL Holdings
Rick Cutter
Managing Director, Cloud for Utilities
Hannah Davinroy
Analyst, Digital Industry, Bloomberg NEF
Maria DeChellis
Director of Marketing and Industry Strategy, Red Clay
Jim Downing
Chief Information Officer, NW Natural
Kumar Dronamraju
Cloud Consulting Partner, Wipro
Sean Dunphy
Vice President, Sales, Advanced Utility Systems, a division of Harris Computer
Ben Edelbrock
VP of Digital Innovation, SAP
Jennifer Espelien
Sales & Marketing Director, Milestone Utility Services
Shannon Glen
VP of Marketing and Sales Support, Vertex
Lyndal Haddox
Vice President – Innovative Solutions, AAC Utility Partners
Mason Hogue
Partner, Nelson Mullins Riley & Scarborough LLP
Kelly James
Global Industry Leader, Energy & Utilities, Vlocity
Andrew Jornod
CEO, Vertex
Denise L. Kruger
Senior Vice President, Golden State Water Company
Patrick Kubiak
Field Technology Services Manager, Golden State Water Company
Tom Kuczynski
Chief Information Officer, DC Water
Kristy A. Levinson
Assistant Vice President, Applied Energy Group
Daniel Lumm
Attorney, Nelson Mullins Riley & Scarborough LLP
Paul McDonald
Director, Solution Architecture, Oracle Utilities
Chris Moyer
Zpryme
Parmarth Naswa
Utilities Practice Director, Infosys
Frank Palase
Chief Digital Transformation Officer, Vlocity
Shahriar Rafimayeri
CIO, Senior Vice President of Business Innovation, Infor
Julie Rampello
VP of Sales and Marketing, Projetech
Hart Rossman
Director, Global Security, Risk, and Compliance Practice, Amazon Web Services
Frank Schugar
Managing Partner, Aerstone
Amos Snead
Managing Director, Cloud for Utilities
Partner, S-3 Public Affairs
Co-Founder, FamousDC
Jerry Sullivan
CIO, OUC, The Reliable One
Jackie Toth
Energy Reporter,
Andre Van Honschooten
CIS Solution Architect, Vertex
Guerry Waters
Vice President, Industry Strategy, Oracle Utilities
Steve Wenke
Managing Partner, AAC Utility Partners
Jason Winder
Founding Partner, Aerstone
2018 SUMMIT AGENDA
PRE SUMMIT DAY – Wednesday November 14, 2018
| 9:30am to 11:30am | Organizational Business Transformation to the Cloud
Lyndal Haddox, AAC Utility Partners, Vice President – Innovative Solutions Frank Palase, Vlocity, Chief Digital Transformation Officer As cloud computing continues to permeate the utilities industry, managing organizational change will be more important than ever. Utility customers live in a seamlessly digital world and expect value from every interaction. This rise in customer expectations coupled with further industry shift, such as changing service provider solutions, are driving new business models. With this type of transformation organizations need to adapt to service providers being responsible for key aspects of managing technology and business activities that were once handled in-house. How utility companies embrace these changes while aligning work teams for rapid, outcome-oriented innovation will be an increasingly important success factor for those who are industry leaders. Key topics to be discussed: The Shift to SaaS
Overview of Organizational Change Management
Clearly Understanding Responsibilities and handoffs of the Cloud Provider
Embracing Digital: Executive Perspectives |
| 11:30am to 1:00pm | LUNCH |
| 1:00pm to 3:00pm | Foundations of Risk Management
Jason Winder, Aerstone, Founding Partner John Cullinane, WGL Holdings, Chief Security Officer With the digital transformation of business, and the redefinition of core business functions as cloud-hosted services, we see a changing threat and risk landscape that both helps and hinders security posture. Evolving technologies such as blockchain security provide tremendous promise, even while new trends such as social media create new risks that security officers must not fail to address. And despite all these enormous changes, the basic tenets of sound security architecture have not changed. In fact, it is critical that security decision makers understand the core principals of security engineering. This course is a hands-on working seminar that will explore the eight domains of security engineering, provide information and background on their evolution, and ultimately tie each domain to real-world threats and risks. Examples of well-known security breaches will be used to highlight the dangers faced by modern companies as they attempt to implement a secure and functional enterprise. Finally, a risk management framework will be presented as a toolset for analyzing risk and implementing proper mitigating strategies. The following key areas will be presented: Asset Security |
| 6:15pm to 7:30pm | Welcome reception (all participants are welcome) |
SUMMIT DAY 1 – Thursday November 15, 2018
| 7:00am to 8:00am | BREAKFAST AND EXHIBIT HALL OPEN |
| 8:00am to 8:10am | Cloud for Utilities Summit 2018 Opening Remarks
Rick Cutter, Cloud for Utilities, Managing Director |
| 8:10am to 8:45am | Innovation at Baltimore Gas and Electric
Keynote Calvin G. Butler Jr., Baltimore Gas and Electric Company (BGE), Chief Executive Officer This keynote presented by Mr. Calvin G. Butler Jr., CEO, Baltimore Gas and Electric Company, will provide a bird’s eye view into the innovations being deployed by BGE. Digital technologies are being deployed as part of a larger shift to driving a culture of innovation. |
| 8:45am to 9:20am | New Business Models for Digital Solutions
Hannah Davinroy, Bloomberg NEF, Analyst, Digital Industry Rick Cutter, Cloud for Utilities, Managing Director Digital technologies like AI, the IoT, edge computing, and cybersecurity, all promise to give the electricity sector more control and insight into its assets. The session will outline the main IoT technologies utilities are using today and analyze how utilities are paying for these software based services. It will discuss business models for industrial incumbents, big tech, and startups and will present case studies on successful utility digitization. Hannah will present BNEF’s most recent research on how regulated utilities are paying, and plan to pay for, cloud-based software offerings, and advise on how regulation should change to enable this. |
| 9:25am to 9:50am | The Art of the Possible – Accelerating the Cloud Journey for Utility Clients and beyond
Kumar Dronamraju, Wipro, Cloud Consulting Partner It’s not just the Utility Industry making the change. How can a utility take advantage of the cloud experience from other industries? |
| 9:55am to 10:30am | Agile implementation approaches in the age of Cloud
Tom Kuczynski, DC Water, Chief Information Officer Andre Van Honschooten, Vertex, CIS Solution Architect This session discusses the Agile approach used to implement a new CIS by DC Water. Not only was DC Water’s implementation and deployment done in record time, a mere 12 months, but it helped reduce the overall cost and allowed the company to see some immediate benefits in the first month of the new system’s life. DC Water and their partner Vertex will discuss key aspects of the contracting, planning, implementation and process for continued innovation employed. |
| 10:30am to 10:45am | BREAK |
| 10:45am to 11:10am | Clarifying Cloud Confusion – What Option is Best for Your Utility?
Andrew Jornod, Vertex, CEO Shannon Glen, Vertex, VP of Marketing and Sales Support With more and more utilities moving to the cloud, the question isn’t if your utility will move to the cloud, but when. Understanding the different cloud options available is crucial to both the IT side and the business side of your utility. In this session led by Vertex, you will learn about the differences between basic cloud hosting and a high-touch, fully hosted and managed cloud offering. |
| 11:15am to 11:55am | Out With the Old and In With the New
Maria DeChellis, Red Clay, Director of Marketing and Industry Strategy Denise L. Kruger, Golden State Water Company, Senior Vice President Jim Downing, NW Natural, Chief Information Officer Transitioning from legacy systems to new technology is no easy feat and requires a tremendous amount of forethought and planning before being able to determine the right path to modernization. In this panel discussion, we’ll pick the brains of Senior Executives from small utilities and large investor-owned utilities to find out what types of considerations these executives are taking into account when planning transitions from legacy systems to modern technologies such as cloud. |
| 11:55am to 12:55pm | LUNCH |
| 12:55pm to 1:25pm | Key M&A Considerations in Today’s Regulatory Environment, a Commissioner’s Perspective
Commissioner John R. Rosales, Illinois Commerce Commission, Commissioner Jackie Toth, Energy Reporter, Morning Consult Utility mergers and acquisition have never been so active. Attend this session to hear Commissioner Rosales discuss key regulatory issues for mergers in today’s regulatory environment. Of course we will discuss cloud implications and how the Illinois Commerce Commission is addressing cloud. |
| 1:30pm to 2:20pm | Security Questions About the Cloud…Answered
Jason Winder, Aerstone, Founding Partner John Cullinane, WGL Holdings, Chief Security Officer Hart Rossman, Amazon Web Services, Director, Global Security, Risk, and Compliance Practice This panel of utilities and technology professionals will discuss the facts and mis-perceptions related to Cybersecurity for cloud services. As Cloud solutions continue to advance so do the threats as well as preventative strategies of the leading technology firms. Join this session to listen to the latest discussion points. |
| 2:25pm to 2:40pm | Cloud vs On-premise: How AAC’s clients have come to the best decision for their company
Edwin Crow, AAC Utility Partners, Partner Shannon Campbell, AAC Utility Partners, Business Development Manager Cloud is an approaching reality for utilities—But is it right for you? This is a question that utilities should be answering with every mission-critical software project. As consultants to the utilities industry, AAC was prepared for this industry shift. AAC’s NavigateOne Methodology and tools are designed to help utilities answer this question with confidence and prepare them for their project. In this session, AAC will share insights into how clients have leveraged NavigateOne for Cloud to evaluate and compare a “cloud” move, as well as other considerations for the project. The discussion will cover three specific areas of focus: How clients have effectively determined the right path. Developing the Financial Models – Comparing significantly different financial offerings. Contracting for success – Why 100% of clients state that a well-designed contract with their integration partner is the first priority. |
| 2:55pm to 3:20pm | Cyberthreats and the Future of Securing America’s Energy Infrastructure
Keynote Chad Sweet, The Chertoff Group, Co-Founder and CEO Cyber-attacks have been at the forefront of national news as America’s energy infrastructure has become the target of hostile online actors. In this Keynote address, former Chief of Staff to the Department of Homeland Security Chad Sweet addresses these new forms of cyber-threats and the crucial role secure cloud solutions play in safeguarding the U.S. Further, he will discuss the future of cybersecurity in the industry, as protecting America’s energy systems will require private-public partnerships among local, state, and federal government. |
| 3:20pm to 3:35pm | BREAK |
| TRACK 1 | TRACK 2 | |
|---|---|---|
| 3:35pm to 4:10pm | Incorporating your Cloud solutions into your enterprise security model
John Cullinane, WGL Holdings, Chief Security Officer Utilities have had to deal with Cybersecurity challenges for some time now. As Cloud continues to be adopted in the utility industry, utilities must adapt their new service providers to their existing Cybersecurity plans. This session will discuss how to extend your internal plan to your Cloud providers. | Building a Business Case for Cloud Solutions at Orlando Utilities Commission
John Parker Boland, Level One, President Jerry Sullivan, OUC, The Reliable One, CIO A convergence of factors is necessitating the modernization of customer engagement technology in the utility industry. These include quickly evolving customer expectations, the need to collect and analyze large volumes of customer data, and lack of internal resources to support older systems. Cloud-based Customer Experience Management (CXM) solutions may be better positioned than on-premise options to address these factors. Their elasticity, access to third party support, and ease of patching/upgrades, are a few of the many reasons why. But Cloud-based customer-experience transformations can stall because leaders can’t yet show how these efforts create value. These need to be included in the business case receive buy-in, funding and company-wide momentum for change. Orlando Utilities Commission (OUC), a municipally-owned public utility that provides water and electric service in Florida, has won several awards for IT transformation. They recently implemented OneView™, Level One’s secure Cloud platform for seamlessly managing billing, payments and customer communications. During this session, OUC’s CIO, Jerry Sullivan, and Level One’s president, John Boland, will discuss the business case for adoption a cloud CXM platform. The discussion will include the story of OUC’s journey to the Cloud and what’s next on their transformation roadmap. |
| 4:15pm to 4:50pm | Cloud vs On-Premise….Considerations from a Project Perspective
Patrick Kubiak, Golden State Water Company, Field Technology Services Manager Steve Wenke, AAC Utility Partners, Managing Partner There are different vantage points when comparing on-premise to cloud based solutions. At the Cloud for Utilities Industry Consortium, our working group compared both solutions from a project first point-of-view. | Outsourcing to Cloud, a discussion of Cloud specific legal challenges
Mason Hogue, Nelson Mullins Riley & Scarborough LLP, Partner Technology contracts from On-Premises, Outsourcing to Cloud are drastically different. This session will discuss key issues such as terms and conditions, liability limitations, data ownership, service levels as well as transition services when moving solutions. |
| 4:55pm to 5:30pm | Cloud Insights from our Gold and Silver Sponsors
Maria DeChellis, Red Clay, Director of Marketing and Industry Strategy Chris Moyer, Zpryme, Senior Director of Content and Research Frank Schugar, Aerstone, Managing Partner John Parker Boland, Level One, President Jennifer Espelien, Milestone Utility Services, Sales & Marketing Director Parmarth Naswa, Infosys, Utilities Practice Director Julie Rampello, Projetech, VP of Sales and Marketing Kristy A. Levinson, Applied Energy Group, Assistant Vice President Ben Edelbrock, SAP, VP of Digital Innovation Sean Dunphy, Advanced Utility Systems, a division of Harris Computer, Vice President, Sales This round table discussion of our Gold and Silver sponsors will discuss their insights into the future of Cloud. | Legal protections for Cybersecurity technology contracts
Daniel Lumm, Nelson Mullins Riley & Scarborough LLP, Attorney This session will discuss the real world options being deployed in technology contracts to protect companies from Cybersecurity threats. Technology firms have had to adapt in the last few years to these emerging risks for their customers data. |
SUMMIT DAY 2 – Friday November 16, 2018
| 7:00am to 8:00am | BREAKFAST AND EXHIBIT HALL OPEN |
| 8:00am to 8:25am | Cloud for Utilities Organization Update
Rick Cutter, Cloud for Utilities, Managing Director |
| 8:30am to 9:00am | Future-proofing the Next Generation Digital Utility
Shahriar Rafimayeri, Infor, CIO, Senior Vice President of Business Innovation To become the utility of the future, you need the information architecture of the future—a fast, flexible network that integrates the smartest, most focused information systems available for managing the complex balancing act that makes a utility successful. With advanced systems and intelligent management, your organization and infrastructure can get better results at every level of your “triple bottom line,” mastering financial and human resource management, environmental performance, and community concerns. Hear from Infor’s CIO, Shahriar Rafimayeri on how the right digital transformation strategy will allow you to be ready to deliver better service to more people, more economically for many years to come. |
| 9:05am to 9:35am | New Paths to Value through Customer Innovation in the Cloud
Kelly James, Vlocity, Global Industry Leader, Energy & Utilities This session will feature Vlocity’s perspective on the need for both incremental and transformational paths to value for energy and utility companies. We’ll address utilities’ competing priorities and questions like, “How can I bring new offerings and products to market while still ensuring the bills go out on-time?” “How can I transform my customer experience without the risks that come with changes to major customer systems?” “How do I exceed customer expectations while keeping pace with disruptive industry changes?” You will hear how Vlocity and Salesforce are offering alternative approaches for Utilities to drive customer value and to achieve a modern personalized digital customer experience today. We’ll also discuss ways of delivering value to customers and business units while lowering risk and building a platform for future agility and transformation. |
| 9:40am to 10:10am | Top 3 Considerations When Going Cloud
Paul McDonald, Oracle Utilities, Director, Solution Architecture In this session we’ll cover some of the major topics utilities must evaluate as they embark on a journey to cloud. You’ll hear from Oracle Utilities on our approach to these critical areas and what we’re doing to make sure our cloud customers capture all of the benefit of cloud solutions. We’ll discuss: |
| 10:10am to 10:35am | BREAK |
| 10:40am to 11:10am | Cloud and the ability to earn a rate of return in 2018, a Commissioner’s perspective
Commissioner Willie L. Phillips, Commissioner, Public Service Commission of the District of Columbia Amos Snead, Cloud for Utilities, Managing Director The traditional utility business model does not easily allow utilities to earn a return on operating expenditures, such Cloud (SaaS, PaaS and IaaS). This is yet another example of technology advancing faster that regulatory and legal. Commissioner Willie L. Phillips from the DC Public Service Commission will discuss the Cloud regulatory advancements since last year’s Summit. |
| 11:15am to 11:45am | Accounting Rule Changes Are Being Made by FASB and GASB for Cloud Computing
Lucas Carpenter, Partner, Analyst, PwC Cloud applications are increasing in maturity and functionality, which is creating a groundswell of implementations. As Utilities evolve to take advantage of lower IT infrastructure investment and the benefits of Cloud applications, accounting rules and interpretations are also beginning to evolve for FASB and GASB and new guidance is being issued. This session will describe current Accounting guidance under both FASB and GASB, Regulatory guidance, as well as trends for the continued evolution. |
| 11:50am to 12:00pm | Closing Remarks
Rick Cutter, Cloud for Utilities, Managing Director |
Agenda subject to change.
REGISTERED ORGANIZATIONS
- AAC Utility Partners • Advanced Utility Systems • Aerstone • AltaGas Utilities Inc. • Amazon Web Services • Applied Energy Group • Arlington County Government • Baltimore Gas and Electric • Bloomberg NEF • Bryan Texas Utilities • Cayenta • Clean Power Research • Cognizant • Connecticut Water Company • DC Water • Exelon Corporation • Golden State Water Company • Google • Guardtime Energy • IBM • Illinois Commerce Commission • Infor • Infosys Ltd • Itineris NA • Level One • Loudoun Water • Milestone Utility Services, Inc. • Morning Consult • Nelson Mullins Riley & Scarborough LLP • NiSource • Northwest Natural • Open Systems Colombia S.A.S • Oracle • Orlando Utility Commission • PGW – Philadelphia Gas Works • PowerPlan • PPL • Pricewaterhouse Coopers • Projetech, Inc. • Provo City • Public Service Commission of D.C. • Red Clay Consulting • San Gabriel Valley Water Company • SAP • South Central Connecticut Regional Water Authority • South Jersey Industries • The Chertoff Group • Tucson Electric Power Company • UGI Utilities, Inc • Unitrends, Inc. • Vertex • Vlocity • Washington Gas • Wipro • Zpryme Research
PO Box 15317, Washington, DC 20003
732.995.3004 | info@cloudforutilities.org