Manager, Digital Experiences Group, DTE

Joyce LePage is a Leader within DTE Energy’s Customer and Digital Experience Group.With over 20 years of industry experience, Joyce’s passion for data-driven, digital-first technologies has helped DTE Energy prepare for high priority initiatives in the grid reliability and customer experience space. As a Founding Member of DTE’s Enterprise Data and Analytics Group, Joyce helped lead the design, operation, and expansion of cloud services that enable her business partners across the organization with a vast variety of capabilities including Cloud Data and Analytics, Enterprise Automation, and Innovation. Today, Joyce drives the customer experience strategy through newly created digital experiences that improve customer communications and overall satisfaction.A certified Six Sigma Black Belt, Joyce strengthens the value of her technology expertise with the delivery of organizational strategies that include the development of high-caliber Business Transformation Teams that follow both Agile and Lean Methodologies.As a proud resident of Detroit, and active volunteer, Joyce supports several non-profit organizations, including The Greening of Detroit, Children’s Hospital of Michigan and The Heat and Warmth Fund to name a few.